By MiriamEllis

Posted by MiriamEllis

The Internet can be a great connector, but sometimes, it acts as a barrier.

best website hosting

Your local business receives a negative review, and the slate-colored words on the bland white screen can seem so cold, remote. You respond, but the whole interaction feels stilted, formal, devoid of face-to-face human feelings, like this:

At least when a complaint occurs via phone, the tone of a customer’s voice tells you a bit more and you can strive to respond with an appropriate vocal pitch, further questions, soothing, helping, maybe resolving. Still, if you’re working off a formal script, the human connection >> READ MORE <<

Via:: https://feedpress.me/link/9375/13990016/basic-reputation-management

best website hosting