By Michelle_LeBlanc

Posted by Michelle_LeBlanc

best website hosting

From gentle criticism to full-on trolls, every brand social media page or community sometimes faces pushback. Maybe you’ve seen it happen. Perhaps you’ve even laughed along as a corporation makes a condescending misstep or a local business publishes a glaring typo. It’s the type of thing that keeps social media and community managers up at night. Will I be by my phone to respond if someone needs customer service help? Will I know what to write if our brand comes under fire? Do we have a plan for dealing with this?

Advocates are a brand’s best friend

In my >> READ MORE <<

Via:: http://tracking.feedpress.it/link/9375/6625804

best website hosting